Monthly Archives: October 2012

Building a community to improve an industry

We’re still moving too slowly. Big firms know they need to change, but most are spending too much time wrestling with technology, policies, and a scarcity of good use cases. For banks and insurance companies, change is even slower due … Continue reading

Posted in Financial Services, Social Business | Tagged , , , , , | 5 Comments

The paradox of “they”

“I wish they would recognize my work.” “If only they would listen.” “They laid off people today.” Just this week, I thanked them for an opportunity and cursed them when they slighted me. Who’s “they”? It’s personal Your access to … Continue reading

Posted in Self awareness and improvement, Working out loud | Tagged , , , , , | 5 Comments

Some nice surprises

I was in Las Vegas this week for JiveWorld, a vendor conference that’s actually the best business conference I know of. When I attended last year, we hadn’t used the product yet. I felt like a new kid at the … Continue reading

Posted in Social Business | Tagged , , , , , | 9 Comments

“Collective efficiency” – from possibilities to programs

Over the past few weeks, I’ve been writing about ways to use collaboration platforms to reduce costs at work. More self-service. Less printing. Lower mobile bills. They’re mundane topics but the value of just these 3 solutions is about $23 million to … Continue reading

Posted in ROI, Social Business | Tagged , , , , , , | 9 Comments