Monthly Archives: October 2012

Building a community to improve an industry

Posted on October 27, 2012 by John Stepper

We’re still moving too slowly. Big firms know they need to change, but most are spending too much time wrestling with technology, policies, and a scarcity of good use cases. For banks and insurance companies, change is even slower due … Continue reading →

Posted in Financial Services, Social Business | Tagged , , , , , | 5 Comments

The paradox of “they”

Posted on October 20, 2012 by John Stepper

“I wish they would recognize my work.” “If only they would listen.” “They laid off people today.” Just this week, I thanked them for an opportunity and cursed them when they slighted me. Who’s “they”? It’s personal Your access to … Continue reading →

Posted in Self awareness and improvement, Working out loud | Tagged , , , , , | 5 Comments

Some nice surprises

Posted on October 13, 2012 by John Stepper

I was in Las Vegas this week for JiveWorld, a vendor conference that’s actually the best business conference I know of. When I attended last year, we hadn’t used the product yet. I felt like a new kid at the … Continue reading →

Posted in Social Business | Tagged , , , , , | 9 Comments

“Collective efficiency” – from possibilities to programs

Posted on October 6, 2012 by John Stepper

Over the past few weeks, I’ve been writing about ways to use collaboration platforms to reduce costs at work. More self-service. Less printing. Lower mobile bills. They’re mundane topics but the value of just these 3 solutions is about $23 million to … Continue reading →

Posted in ROI, Social Business | Tagged , , , , , , | 9 Comments