Tag Archives: collective efficiency

“Collective efficiency” – from possibilities to programs

Over the past few weeks, I’ve been writing about ways to use collaboration platforms to reduce costs at work. More self-service. Less printing. Lower mobile bills. They’re mundane topics but the value of just these 3 solutions is about $23 million to … Continue reading

Posted in ROI, Social Business | Tagged , , , , , , | 9 Comments

The Value of Collaboration #3: Reducing Blackberry costs & mobile phone bills

Remember about 10 years ago when your firm would reimburse you for your Internet connection? That’s over now. We reached a tipping point where so many of us wanted a connection anyway that firms didn’t need to pay for it … Continue reading

Posted in ROI, Social Business | Tagged , , , , , , , , , , | 14 Comments

The Value of Collaboration #2: Reducing how much your firm prints

Could you pick a more mundane use case than reducing how much people print at your firm? Yet a collaborative effort to do this can be worth a lot of money – more than the cost of your entire social … Continue reading

Posted in ROI, Social Business | Tagged , , , , , , , | 8 Comments

The Value of Collaboration #1: Reducing internal service costs

When it comes to the commercial value of collaboration platforms, there’s still a gap. McKinsey thinks social technologies can unlock a trillion or so of value annually. For a single large firm, social tools and practices could easily be worth … Continue reading

Posted in ROI, Social Business | Tagged , , , , , , , | 12 Comments

What’s it worth?

If social tools and practices can fundamentally change how we work, how much is that worth? As a starting point, I estimate the top 4 US banks alone can use social business efforts to realize an extra $5 billion of … Continue reading

Posted in Financial Services, ROI, Social Business | Tagged , , , , , , , | 18 Comments

An idea for saving 10,000,000 dollars + 10,000 lives

When you think of social business case studies, you might think about new ways of communicating or supporting customers or generating sales leads. But the range of social business is actually much broader than that. “What you’re really trying to … Continue reading

Posted in ROI, Social Business | Tagged , , , , , , | 10 Comments