Tag Archives: communities of practice

The Value of Collaboration #5: Using purposeful communities to optimize spend

In some cases, collective efficiency is about specific kinds of cost reductions – printing, mobile bills, service costs. But sometimes it can be about a general technique you can apply to a wide array of costs. This post describes how … Continue reading

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Leveraging a 1000-year-old idea at work

If you wanted to be a metal-worker 1000 years ago, your best chance was to join a guild, a community of other metal workers from whom you would learn your craft. Today, when you aspire to rise through the ranks … Continue reading

Posted in Management, Social Business | Tagged | 30 Comments

The story of Jordi Muñoz, CEO

Jordi Muñoz was born in Ensenada, Mexico, didn’t speak English well, didn’t go to college and, at 19 years old, was newly married with a baby on the way. 5 years later, he became the the CEO of a multi-million … Continue reading

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7 elements of an enterprise collaboration strategy

I used to talk more about strategy. I used to think of it as high-level, important work while I saw “tactical” work and “implementation details” as somehow beneath me. As Bugs Bunny used to say: “What a maroon.” After creating … Continue reading

Posted in Social Business | Tagged , , , , , , , | 10 Comments

The joy – and commercial value – of social learning

How do we get better at what we do? Hundreds of years ago, craftsmen taught other craftsmen. There were guilds and apprenticeships – a community and a structure based on the craft. That helped people to develop their skills and … Continue reading

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Want ROI? Here are 5 places to look for measurable savings

In benchmarking social business programs, I recently met with a company that started their effort more than 3 years ago. Now, more than 20,000 people at their firm were actively using one of the leading collaboration platforms. “That’s great!” I … Continue reading

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Re-humanizing banking

The only people I trust with all my money are my wife and my bank. Yet, while I love my wife, I don’t know a single person at my bank. Despite all its skills and resources, my bank is, for … Continue reading

Posted in Financial Services, Social Business | Tagged , , , | 2 Comments